Name is required.
Email address is required.
Invalid email address
Subject is required
Question is required.
Exceeding max length of 5KB
Home
› Email Us
Email Us
What is your name?
(required)
We will reply back to this email address.
(required)
Please choose an appropriate topic.
I cannot login.
I have been hacked.
My account being blocked/banned.
I have other account issue.
My account being stolen.
I am being charged twice.
I am unable to purchase Golden Beans.
I have trouble to use Golden Beans in game.
I have other payment issue.
I lose item(s) in the game.
I cannot load the game.
The game is crashed.
I cannot access the web site.
I have other technical issue.
I want to report a harassment.
I want to report a spamming.
I want to report a cheating.
I want to report a player.
I have a suggestion.
I have an other question.
What game are you playing?
(required)
Star Trek™ Alien Domain: Incursion
Attack On Titan: Assault
Tokyo Ghoul: Dark War
FAIRY TAIL: HERO’S JOURNEY
Star Trek
Star Trek DE
Star Trek Fr
What server are you playing on?
(required)
What is your Passport ID?
(required)
When did you make the purchase?
What amount did you purchase?
What payment method did you select for your purchase?
What is the Transaction ID or the Order Number?
What is your character name?
What is your character level?
When did you encounter the problem for the first time?
How often does the problem occur?
Are you still encountering the problem?
What is the character name of the player that you would like to report?
Why do you think that this player stole your account?
How about give us a nice subject, so we can better identify your message?
(required)
Please tell us more about your question.
(required)
Click to record and add a screencast to this ticket.
If you took a screenshot or video of the situation, please upload it so we can assess it.
email_new
[email protected]
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
days ago
about
false
Invalid characters found