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I cannot login.
I have been hacked.
My account being blocked/banned.
I have other account issue.
My account being stolen.
I am being charged twice.
I am unable to purchase Golden Beans.
I have trouble to use Golden Beans in game.
I have other payment issue.
I lose item(s) in the game.
I cannot load the game.
The game is crashed.
I cannot access the web site.
I have other technical issue.
I want to report a harassment.
I want to report a spamming.
I want to report a cheating.
I want to report a player.
I have a suggestion.
I have an other question.
What game are you playing?
Fairy Tail: Hero's Journey
Star Trek DE
Star Trek Fr
What server are you playing on?
What is your Passport ID?
When did you make the purchase?
What amount did you purchase?
What payment method did you select for your purchase?
What is the Transaction ID or the Order Number?
What is your character name?
What is your character level?
When did you encounter the problem for the first time?
How often does the problem occur?
Are you still encountering the problem?
What is the character name of the player that you would like to report?
Why do you think that this player stole your account?
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